Internet and cable services provided by Xfinity and Comcast Business to customers in the Houston area have been fully restored. The widespread disruption was identified by the company as being caused by suspected acts of vandalism targeting its telecommunication lines.
Service Restored in Houston Area
By Friday evening, Xfinity and Comcast confirmed that service had been fully restored for all residential and business customers who experienced interruptions earlier that day across the Houston region.
Cause of the Outage
According to Comcast, the significant service disruption was determined to be the result of “several, back-to-back acts of suspected vandalism” to their telecommunication infrastructure. The company is collaborating closely with law enforcement agencies to investigate these incidents.
Timeline of the Disruption
The outage was initially reported around 10 a.m. on Friday. It affected a large number of Xfinity and Comcast Business customers. By 1:30 p.m., Comcast reported that almost all residential and business customers were back online, with technicians continuing efforts to restore service for the remaining affected users. Full restoration for all impacted customers was achieved by 5:30 p.m. on Friday.
Company Response and Investigation
Comcast technicians worked quickly to repair the damaged fiber lines. The company issued updates throughout the day, apologizing for the inconvenience caused to customers and thanking their technical teams for their rapid response and repair work. Comcast emphasized their ongoing cooperation with law enforcement as the investigation into the suspected vandalism proceeds.
Call for Public Vigilance
In response to the incident, Comcast highlighted the broader issue of vandalism targeting telecommunication lines, noting its impact on everyone. The company stated it has collaborated with law enforcement, the media, and other internet service providers to address this problem. They also appealed directly to the public, urging community members to report any suspicious activity by contacting law enforcement. Comcast thanked its customers and the community for their patience and understanding during the outage.
As summer progresses across the United Kingdom, a familiar and often overwhelming natural phenomenon is gearing up for its annual appearance. However, this year, experts are warning that the Read more
The way we interact with the internet is undergoing a profound transformation. For decades, the traditional search engine, exemplified by Google, has served as our primary gateway to online information. Read more
Apple is set to deliver critical announcements today, Monday, June 9, 2025, at its annual Worldwide Developers Conference (WWDC). The keynote, themed "on the horizon," kicks off at 1 PM Read more
Tonight, Sunday, June 1st, 2025, skywatchers are in for a treat! Our beautiful waxing Moon will share the western part of the constellation Leo with the fiery Red Planet, Mars. Read more
Shuhei Yoshida, a prominent figure in the video game industry and the former head of PlayStation Studios, recently offered his perspective on two of the most debated topics currently shaping Read more
The Trump administration's enthusiastic push for Artificial Intelligence (AI) acceleration is creating a complex challenge for the core tenets of the MAGA movement. While championing American dominance in the global Read more